There are many more things I love
about wine and the wine business than things that I hate. In fact, listing the
things one loves is much easier (and a lot more productive) than doing so for
the things you hate but there are some things in the business of wine that can
really annoy me, and I am sure many others out there too. So here’s a list of
the little things that annoy me, it is Monday morning after all and, were
Monday to be a wine, it would most certainly make the list!
Counterfeit Wine
Counterfeit wine, it seems, has
made its main home here in Asia, much like many more of the breaches of
intellectual and actual property rights. In Hong Kong and China you will find
counterfeit products all over the place from Ralph Lauren socks to Gucci
handbags, but thankfully in Hong Kong we very rarely see much counterfeit wine.
This is mainly due to the fact that the majority of it is consumed (and I dare
say produced) across the border in mainland China. Counterfeit wine dupes the
customer and passes off either a completely different wine as what it says on
the label, or in some ‘lucky cases’ the right wine, but from a completely
different vintage. All this does is make the real wines more and more
expensive, thus out of the financial reach of most mortal wine drinkers. The
thing most annoying about counterfeit wine is that it’s so blatantly fake. I
have seen Chateau Margaux from the Languedoc, Chateau Lafitte passed off as
Chateau Lafite and a white AOC Languedoc Domaine Romanee Conti whilst doing
this job and, what is so aggravating is that counterfeiters rely on the lack of
people’s knowledge to sell their fakes. At least when you buy a copy DVD you
know it’s a fake, but when you buy a food product (such as the horse meat problems
in Europe) you expect to get what the brand you are buying is exactly what it
says it is.
Poorly Trained Staff
Don’t you just hate it when you
walk into a restaurant, bar or retail shop and the staff have no idea about the
products they are selling? Two main gripes are when staff in restaurants do not
know their own list and cannot tell the customer what the wine tastes like or
what food it may potentially pair with. Training is an integral part of the service
industry (both restaurant and retail) and thus I would expect the server to be
able to tell me the sweetness of the Riesling or the weight of the Cabernet on
the list. Additionally, I should be able to walk into a retail shop and have a member
of staff recommend me a wine for the dinner I am about to cook. It’s all part
of the service of selling wine – knowing your products – and it’s up to
managers and trainers to make sure their staff are fully equipped to do their job.
One other thing that is aggravating is when a staff member fills your glass up to
the rim. I have had this happen to me a number of times and it really annoys
me! No, I do not want half a bottle of wine in my glass making it so top heavy
that I barely get the glass to my lips. This style of pouring is either produced
from ignorance or from an over-zealous staff member hoping to push sales of a
second bottle.
Wine Teases
I don’t know about you but I have
many friends who own and cellar a great deal of mainly fine wine. One thing
that can be really annoying is for your friends to take you down to their
cellar with a ‘look, but don’t touch – and certainly don’t open’ approach to their
cellar. I often buy fine wines not for myself but for the pleasure of sharing
it with others and very seldom (actually never) buy wines for investment or as
a museum piece. For a wine lover to ‘show’ another wine lover a great bottle of
wine without offering to opening it is teasing you and is rather like going to
a strip club where the policy is look but don’t touch. What’s the point of
having the wine if you are not going to drink it ever, but just own it and show
it off to your mates? People don’t like people like that and in my view it’s
the highest form of wine snobbery to say “oh, look what I can afford” but then
lock up the cellar and head upstairs to drinks something ordinary.
Badly Chaptalised Sauternes
I understand why they allow chaptalisation
in Sauternes as farmers who make wine annually as a source of family income
need to make a wine even if the climatic conditions are not perfect that year.
If there are not enough bortytised grapes or none at all, it is very hard to
make a decent sweet wine. Additionally, if the weather does not suit late harvesting
or if it rains during the harvest, the farmer’s income for the year is under
threat. Thus, one is allowed in Sauternes to add sugar to the wines to enhance
the sweetness. However, sometimes this is to the detriment of the brand itself
and some wines from Barzac and Cadillac I have tried from supermarkets have
actually tasted like normal Semillon wine with added sugar syrup. It must be
said that this type of wine is most foul and that it really makes people think
twice about a) buying that wine again and b) buying wines from that area or
from Sauternes as a hole due to an unfavourable first impression. So, if chaptalisation
should occur, I think buyers should be told on the label so they can make up their
own minds whether to buy this wine or one that probably will cost more that has
been made naturally without any added sugar.
Corked Wine
Now I reckon that everybody hates
corked wine. Not that it’s the fault of anyone other than the little cork
inside the neck of the bottle, but these things happen to a bottle of wine now
and again. It’s a real bummer when a bottle you have been saving for a special
occasion turns out, through no fault of your own, to be corked. It’s not like
you can go back to the person you bought it from a decade ago and ask for a
refund or to exchange the bottle. Wine, in general, does not have a return
policy – although I’d happily frequent a retail shop that would exchange and
refund corked wine within 24 hours of purchase. Corked wine is different to a
wine that has been ‘cooked’, that is one that has been stored in the wrong
conditions (generally too warm) and the wine has aged super-fast and is now
undrinkable. This is the fault of you (if you keep a bottle on top of the
fridge for a year) or of the retailer of the wine. But corked wine is the fault
of no-one, can really mess up a potentially lovely dinner and, if you are
opening a special bottle in the presence of good company, it’s really deflating
when the wine itself turns out to be corked.
Chablis and Chardonnay
I have heard over the last couple
of decades so many people telling me they don’t like chardonnay but when
presented with a fantastic Chablis they are in high praise of the wine they are
drinking. “I don’t like chardonnay but I like Chablis” is usually what I used
to hear in the hotel. Well, as we all should know (and if you didn’t, now you
do) Chablis is a chardonnay made in the Chablis region of Burgundy. So, you do
like Chardonnay, just not the ones you had tried before, probably made in a new
world country with additives to make it taste and an overwhelming oak flavour
from all the oak chips used instead of barrels. But the lack of open-mindedness
is not limited to Chardonnay only. In Hong Kong you get many people saying “oh,
I don’t drink this” or “I don’t drink that”. Personally, I have never been a
big fan of Australian reds from Barossa, but I have to admit that there are
some fantastic wines made there, although you have to know what you are looking
for first. People do, unfortunately, count first impressions and, if their
first experience with a wine was not a good one, the likelihood of them trying
a wine in that style again is low. But people, we need to be a little more
open-minded when it comes to wine and give everything a try. Without trying
wines you may never find that one really, truly amazing wine that you may have
shunned before were it not for that little sense of adventure that lurks within
all of us.
There are of course many other
little things that can annoy people in the wine world such as winemakers insistence
on making wines to get Parker points, the formality and seriousness of wine
tasting, generic low quality wines and wine snobs – as well as the smaller
things like not knowing the sweetness level of ‘that’ German wine, where
exactly grapes from ‘South Australia’ come from (it’s a large expanse) and
people still asking the cork vs. screw cap question. But the gripes listed
above are some that, in my mind are ones that we need to remedy quicker than
the smaller ones and I hope one day to open a bottle of good Burgundy without questioning
its authenticity, that global warming aids the growth of botrytis in Sauternes
and that wine service in all retail and restaurant outlets is something the
servers can pride themselves on. One man cannot change an industry, but enough
voices in unison can make changes to an industry that will only do it good.

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